This is decidedly the result of a lack of strategy. Microsoft isn’t a single unified borg.
Instead, all the little individual teams got their hands on these capabilities and they figured out where to shove it. At “best” there would have been the head of Windows or Office or whatever saying to all their reports “go do AI!”
Its shocking how they didnt. Imagine how shit the culture must be when employees arent bothering to consider how the user will use the feature, just focussing on getting it through
Instead, all the little individual teams got their hands on these capabilities and they figured out where to shove it. At “best” there would have been the head of Windows or Office or whatever saying to all their reports “go do AI!”